Parcel lockers are automated mailboxes that can be installed both outdoors and indoors. This is a fairly successful alternative to targeted deliveries or deliveries to post offices. Read on to find out why mail lockers are so popular.
The reason for the popularity of parcel lockers
The growing popularity of parcel terminals is explained by several factors:
- Convenience and efficiency. Parcel lockers provide a convenient way to receive parcels without having to wait for a courier or go to the post office. This saves time and effort for recipients. And for the sender it is quite profitable in terms of logistics.
- Network expansion. Increasing the number of smart parcel lockers and expanding their network in shopping centers, stores and public places makes them more accessible to people, and businesses can cover more and more territories.
- Electronic culture and online shopping. With the growth of online commerce, the number of parcels is also increasing. Mail lockers provide a safe and convenient place to receive these orders.
- Safety. Parcel lockers provide a safer place to receive packages, which is especially important in areas with high rates of theft and vandalism.
- Environmental friendliness. The use of automated boxes reduces the need for couriers to travel, which in turn reduces carbon emissions and helps protect the environment.
- Advertising and marketing. Companies and postal services actively advertise parcel lockers, training people to use them and offering discounts or bonuses for using this delivery method.
- Innovation in technology. The introduction of new technologies, such as mobile applications for tracking packages and notifications, makes the process of using parcel lockers more convenient and attractive for users.
The growing need for convenient and efficient ways to receive mail is fueling the popularity of parcel lockers, a trend that is likely to continue in the future.
How you can optimize business processes using parcel lockers
Streamlining business processes using parcel lockers can significantly improve efficiency, reduce costs and increase customer satisfaction. Here are a few ways you can do this:
Improved customer service
Convenient pick-up points. Place smart parcel lockers in convenient and accessible locations for customers, such as close to shopping centers, residential complexes and offices.
Expansion of opening hours. Parcel lockers can operate 24/7, which provides customers with a flexible schedule for receiving parcels.
Cost reduction
Savings on delivery. Use parcel lockers to deliver orders, which can reduce courier costs.
Reducing returns. Customers can quickly and conveniently pick up and return goods through parcel lockers, reducing the number of returns.
Process automation
Integration with order management systems. Connect parcel lockers to your order management system to automatically send items to automated lockers after an order is placed.
Notifications and tracking. Implement automatic notifications to customers that their order has arrived at the parcel locker and provide the ability to track the delivery status.
And that’s not all! If you are interested in the capabilities of automated cells and want to integrate them into your business, You can contact the OMNIC company for a ready-made solution for indoor and outdoor parcel lockers. On the website of this manufacturer of business automation you will find contacts of representatives in your region – leave a request and they will contact you.